Criticism is a necessary part of life. In fact, if you don’t regularly receive a critical word you should worry… especially on the job. After all, constructive criticism helps you to become better at what you do.
Knowing that such negative feedback ultimately has positive results, though, doesn’t stop it from stinging. It takes calmness and maturity to process. And taking that sometimes-not-so-positive feedback well is a great opportunity to demonstrate to your boss that you’re engaged with your work and eager to improve.
How to Handle Constructive Criticism
Hopefully, the person who delivers the negative feedback is able to do so respectfully. Regardless, when all is said and done, negative feedback should be a positive experience. This infographic from CashNetUSA can help you learn to deal with constructive criticism… constructively.
The key is learning to accept criticism, take corrective action, and move on.
As you’ll see, one trick is to pause long enough to give your emotions a chance to settle before you respond. Slow your breathing, keep your body language open, and let your shoulders relax. Another great tip: Asking questions and repeating back what your critic said. This can win you more time to think about the feedback and to make sure you understood it correctly.
If the criticism is accurate, arrange a follow-up meeting so you demonstrate your will to improve. If you disagree, write it down as close as you can remember it and read back through it objectively. If you still disagree, talk it over with a trusted friend or colleague to get a third opinion. Then set your corrective course of action.
Approached with the right technique, negative feedback can be a springboard to greater things.
So take a look at the infographic below. Then welcome feedback of all kinds, both positive… and negative.