Hiring Through Job Seekers’ Eyes: 5 Common Complaints about HR

As a job seeker you know there are a lot of frustrating nuances about the job search, beginning with discovering where to search for jobs online. Today’s job seekers are expected to dedicate nearly a full work day to their job search (regardless of current employment status), develop personal brands and promote them across multiple social media platforms, and brush up on best practices for networking events, just to name a few.

You examine the hoops you’re expected to jump through just to land an interview and honestly begin to downright dislike the HR industry. After all, you ask, don’t HR professionals simply post vacant positions on job boards then kick their feet up and wait for the hordes of applications to come pouring in?

In some cases, sure, but most HR professionals don’t choose job seekers to interview by playing “eeny, meeny, miny, moe” with incoming resumes. But that doesn’t make you dislike them any less.

Here are a few of the top complaints job seekers have about HR:

Being Vague in the Job Description

You are expected to tailor cover letters, resumes, and even references for each position they apply for, but it’s terribly difficult to do so when the job postings offer little insight into the position. As a job seeker, you want to be sure you’re applying for positions that will make you feel fulfilled professionally, and HR should want to avoid phone calls or emails from job seekers like yourself asking for more information about the position. Excluding estimated salary, benefits, and healthcare coverage is also frustrating, especially those of you with dependents.

Using Jargon in the Job Description

Occasionally, HR has perfectly legitimate reasons for injecting jargon into job postings. For example, if the position is for a niche business, HR will include industry jargon in job postings to discourage non-industry applicants from submitting resumes. Other times, however, HR is guilty of using jargon to mask that they’re unsure what kind of job seekers are needed for positions, or they’re feuding with the hiring manager about what qualifications successful job seekers should possess.

Skimming Job Seekers’ Materials

Most job descriptions at least call for a cover letter and resume or CV, and many go even further and ask for letters of recommendation or work samples. To meet these requirements, you shuffle through samples, carefully selecting the best produced and most relevant, and contact connections who can best describe their qualifications for the position. So it’s disheartening to learn that HR only spends six seconds looking at your resume.

Not Communicating

Many job seekers can certainly use a refresher course on application protocol, and some even need to revisit grammar skills they learned way back in elementary school, but it’s often HR that needs to re-learn the importance of two-way communication. For job seekers, there’s nothing worse than taking time to search for jobs and tailor application materials only to be met with silence. It’s even worse for candidates who unsuccessfully interview for positions. Sometimes even a generic, “Sorry, you will not be considered for this position,” email is better than nothing!

Their Focus

Who does HR work for? Not the job seeker, it’s the company who is hiring. So, their motivation is different – they want the best candidate for the job (or, sometimes the 5 best candidates to choose from), while the job seeker wants the job (or, 5 jobs to choose from).  So, in that way, there is a different agenda: they are not trying to get you a job, they are trying to fill an opening.

These are just 5 things job seekers hate about HR. Can you think of any complaints to add to the list?


For this post, YouTern thanks our friends at Jackalope Jobs!

About the Author:  Sudy Bharadwaj is a co-founder and the CEO of Jackalope Jobs, a job seeker focused platform, making the job search social, fast and easy. Learn how Sudy and Jackalope Jobs obsess over job seekers by connecting with them on Facebook, LinkedIn, and Twitter.

This entry was posted in Job Search and tagged , , , . Bookmark the permalink.