Internship Details

Smartphone Technician

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Internship Details
Industry Category: 
Expiration Date: 
Paid Internship?: 
School Credit Available?: 
No
Internship Description: 

Company Description

uBreakiFix, where all your electronic mishaps are welcome! Whether you dropped your iPhone on the sidewalk, or watched your iPod take a bath, let one of our knowledgeable and dedicated technicians take a look at it. Don't fret if you are not part of the Apple carrying population, we service a wide variety of electronic brands including, Samsung, Blackberry, Motorola, HTC, and LG. We also service a wide variety of tablets, and computers from Dell to Google, and everything in between. We will happily diagnose at any electronic device that troubles you absolutely free of charge! We are committed to providing our customers and their beloved electronics with the highest grade parts and services. We offer free diagnostics, and promise to keep you informed every step of the way on your electronic device’s road to recovery! We are also able to offer many of our repairs and services while you wait so you can be on your way as soon as possible. Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued loyalty and positive outward commentary to their respective community. Our trained technicians are able to repair your iPhone, Smartphone, iPod, iPad, tablet, computer, video game console and other electronic devices while maintaining manufacturer standard quality and functionality. Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country! Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs- let us show you what we can do! Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop!

Job Description

Tasks and Responsibilities-

•Diagnose, troubleshoot and repair devices

•Provide recommendations for problem resolution

•Explain complex technical issues to customers in a non-technical, simple to understand manner

•Provide repair and replacement estimates to customers

•Ensure that all repairs meet or exceed uBreakiFix quality standards

•Greet customers in a friendly manner and maintain a positive work environment •Answer phone calls to the store with a professional, courteous and friendly demeanor

•Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations

•Keep track of all devices and inventory while safeguarding all store stock

•Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

•Maintain the cleanliness and professional appearance of the store

Qualifications

Basic Qualifications-

•Outstanding customer service skills

•Excellent technical, problem solving, and analytical skills

•Exceptional organizational skills

•Strong written and oral communication skills

•Proficient in Microsoft Office

•Work well in team environment

•Ability to work flexible hours, including weekends and holidays

•High school diploma or GED

Preferred Qualifications-

•A+ Certification

•Apple Certified Macintosh Technician (ACMT)

•Experience repairing electronics, smartphones, PC/MACs, and game consoles

•Technical degree or certification in Electronics or Consumer Electronics

•Previous experience working at retail electronics store

Additional Information

Full time and Part time hours available.

Virtual/Telecommuting Offered?: 
No
Position Duration (Summer, Year-Round, etc.): 
-
Estimated Hours per Week: 
Full-time
Travel Required?: 
No

Company Information
Company Name: 
City: 
Manchester
State: 
Missouri (MO)
Zip Code: 
63011
Country: 
USA
Map: 

Candidate Preferences
Major/Degree: 
Any
Minimum Education Level Required: 
High School Student/Diploma
Minimum GPA Preferred: 
Not Applicable
Industry Experience: 
1 to 2 Years
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