Didn’t Hear Back? Don’t Give Up… Follow Up!

“Nothing in the world can take the place of Persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and Determination alone are omnipotent. The slogan “Press On” has solved and will always solve the problems of the human race.”

- Calvin Coolidge

Networker, Your Job Is to Follow Up

“I sent Jocelyn an email… never heard back from her.”

This is a comment I got from a recent grad for whom I’d made a warm introduction to a hiring contact. A grad who wanted a job in outside sales. To a hiring contact who was desperately trying to place an outside sales person!

I know that approach avoidance often keeps you from jumping into the job search. What I’m noticing now is another challenge. You need to develop the follow-up skills that keep you in the game.

It’s a new skill you need to learn for the job search – and the workplace. And it’s different than getting assignments done on time in the classroom.

What else would you give up after one failed attempt?

Think about all the things you know how to do today because you didn’t give up after one failed attempt.

Think of all the networking connections you’ll miss in your life if you do!

So next time you “don’t hear back” on a networking introduction, try these ideas.

1. You Drive the Communication Process

You sent an email and didn’t hear back. Tons of things can go wrong with email. Maybe it was caught in their spam filter.

It’s your job to lead the contact process and follow-up, follow-up, follow-up.

Follow up until she clearly indicates either (i) she doesn’t want to talk with you, or (ii) she’s talked with you and decided you’re not the right person for the job.

2. People Are Busy; Help Them Out By Reminding Them

They get tons of email each day. If you send and email and don’t hear back, pick up the phone and call her the next day. Do this early in the day, before 9 am when things tend to be less hectic.

3. Follow-up, But Don’t Stalk

If you call or send another email, let her know that you know how busy people can be. Tell her you’ll plan to touch base with her once a week to follow up and you’ll be ready when she has time to talk.

Bonus? You can use the job search process as evidence of your demonstrated ability to persist until you reach a goal.

4. Differentiate Your Communication

Have you done any research on the company?

Maybe you can send a note and say, here’s 3 ways I can help you in this role. Or, here’s three questions I have about your company – I’d love to discuss this with the hiring manager.

For sure have some good questions about the job at the ready:

  • What are the key goals the person in this position will be expected to deliver?
  • What are the biggest obstacles they will need to overcome to be successful?
  • What’s would be most important to you (or the hiring manager) in making this selection?

Or,

“Here’s a list of 10 things I would do in the first 30 days on the job to make sure I’m on track and ready to produce.”  Maybe give them 5, and then say you’ll tell them about the other 5 in the interview.

5. Always Follow Up with the Person Who Connected You

Let them know what action you took, and what the results were, because we’re interested in knowing.

And before you tell them you “never heard back,” please prepare to also tell them what you did to follow up in the process.

This is what I always tell grads – and really people of any age – you are MORE EMPOWERED THAN YOU THINK YOU ARE. You take the lead, provide the leadership, drive the communication (respectfully) and apply her feedback accordingly.

Don’t send one note, not hear back, and give up. You keep going, until someone gives you a clear signal about what your next move should be. What are you going to do to improve your networking follow-up process? Leave a note below!

 

For this post, YouTern thanks our friends at Degrees of Transition!

 

About the Author: Lea McLeod helps recent grads and mid-careerists navigate the job search. And once you have a job, she’ll coach you to the brilliant performance of which you are capable! Her “Developing Patterns of Success” Workshop has been deployed to help thousands of college hires worldwide do just that. She blogs at degreesoftransition.com. Follow her on Facebook, and Twitter, too.

 

 

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  • http://twitter.com/AlaskaChickBlog Pioneer Outfitters

    Lea McLeod, I found you and this very timely post today through Kaarina Dillabough’s tweet. (She never leads me astray! LOL)

    I’m not job hunting (thank goodness), but your post really smacked me upside the head. Our business really requires follow-up and I am really lacking in that. At this point in time, I have recently been nominated for a special award and the results are based on votes. (Scary)

    It is a difficult step for me… “asking” for votes, but this post really helped me see that for me, in this, it will be very necessary to touch every contact I have made over the last 2 years (almost), that I have worked so hard for.

    You brought the facts back into focus for me. Do I want this or not? What am I willing to do to reach my real goal (reaching more people, the right people to experience wild Alaska with us)?

    Thank you for this.
    ~Amber-Lee, aka Alaska Chick

    • http://www.facebook.com/lea.mcleod Lea McLeod

      Amber-Lee,
      Let’s hear it for Alaska Chicks (and thanks to Kaarina)!

      Thanks for this great message and congratulations on your nomination. Even though you are not job searching, you had an A-HA moment. And those are gems that create shifts for us, and open up new ways to see things.

      On asking for votes, the only thing you can control, is what you ask for. You can’t control how people vote, or what they think of you. You CAN control reaching out, touching base, presenting your case, and then asking. You CAN control the goal you set for yourself.

      People want to know what action to take, and most people are willing to help. They just need to know how.

      So good luck, and please let me know how it turns out! Reach me @leamcleod and look forward to hearing good news!

      Warm regards,
      Lea

  • http://twitter.com/roxanpark Roxan Park – CCMC

    I use this Calvin Coolidge quote a lot in career coaching and as a reminder to myself!
    Following up is KEY!

    • http://www.facebook.com/lea.mcleod Lea McLeod

      I know, it’s a good one, isn’t it Roxan! I always tell students and grads that usually persistence is one thing that will separate them from the “rest of the pack.” It’s easy to give up. It differentiates you to focus on doing everything within your control, and that includes following up!

  • http://www.facebook.com/britney.gulledge Britney Gulledge

    Follow up, follow up, and did I mention follow up! I loved this post for giving ideas and alternative to interns and recent grad looking for work. Too often, they are given the basics and when that doesn’t work they have no other clue. Kudos!

    • http://youtern.com Dave Ellis – YouTern

      Well said, Britney!

      Dave

      David Ellis
      Content and Community Manager
      YouTern

  • Andy Hayter

    Following up is a two-way street. One can only follow-up so much. Even though you are told “check with me in a couple of weeks” that follow-up is usually never reciprocated. Very frustrating for me to do all this and not receive the courtesy of the recruiter to do their part in following up.

    • http://youtern.com Dave Ellis – YouTern

      It is frustrating indeed, Andy. The only thing I can say is that on the individual candidate’s side… it’s one-on-one… the candidate calling the one recruiter. On the recruiter’s side it’s one-on-hundreds, and in some cases thousands… one recruiter with too many candidates to possibly contact – and to do so in addition to the recruiter’s many other job responsibilities.

      A defense of rude behavior? ABSOLUTELY NOT. Just a perspective to consider.

      Dave

      David Ellis
      Content and Community Manager
      YouTern