7 Words I Never Want to See on Your Resume

Over the weekend, I came across a post I highly recommend: “7 Words I Never Want to See in Your Blog Posts”.

That inspired me to think about the words that – for recruiters and team builders – can create a terrible first impression. Not words like “dependable” and “detail oriented” – those have been blogged about ad nauseam (and I don’t blame people for using words that old-school experts have espoused for decades). I also don’t mean the clichés that rear their ugly heads far too often during an interview or follow-up like “It is what it is…

I’m referring to the words that show me a lack of effort, leadership or confidence – and make me want to disqualify the applicant from consideration whenever I see them.

Without further delay, here are the seven words I never want to see on a resume:

1. Approximately

You have to approximate? You don’t know what you did? Or you do know, but creating a good first impression wasn’t a big priority for you when the resume was sent to me. If you don’t know – find out. If you do know – show some confidence, and tell me down to the tenth percentile what you accomplished. That is impressive!

2. Assisted

Unless you work in a dental office or are a point guard, I don’t want to hear about your “assists”. We hire leaders here, so I want to know that you were the one being assisted. In a humble way, tell me what you did, how you did it, and how many you led in the process.

3. Attempted

Never, ever tell me what you wanted to do. Tell me what you did in an emphatic tone, including a quantitative statement, Good examples: “Increased customer satisfaction by 115%” and “Exceeded quota by an average of 31.2% every quarter”

4. Team player

We like team players; we do. However, can’t we find a creative way to demonstrate that you are, indeed, a team player? For instance, you could say that you take great pride in being a mentor; that 9 of your 12 team members went on to receive promotions. Or, you can tell me that your organization held a 76.5% retention rate. Anything… but “team player”.

5. Implemented

Implemented – like “followed” and “applied”; even “executed” – is a “monkey” word. As in, “any monkey could do that job.” We don’t hire monkeys, or followers, or implementers. We hire people who think for themselves and can improve existing processes while getting the job done.

6. Professional

Is anyone going to admit they were less-than-professional during their previous jobs? In your career, isn’t “professional” in the same obvious realm as “I breathe air”? Can’t we come up with a better word to describe how we conducted ourselves? Yes, we can. And I’d like to see a little more imagination.

7. Hopefully

Especially in today’s economy, we’re seeing way too much of this. I don’t get angry, because I understand that people are hungry for work – and are just hoping for a chance to show what they can do. I get it. Do yourself a favor, however: remove this word! There is no hope, at least from me, when you use “hopefully”.

Now, go take a look at your resume, cover letter and online presence. Do any of these words show up? If yes… get a little creative. Have a little fun. And then see if maybe you don’t get a few more interviews.

Recruiters: what resume words hit you like a brain freeze? Let us know, and we’ll help the job seekers out there by compiling a definitive list of words not to use during their job search.

 

(Also see our related post: 7 Phrases I Never Want to See on Your Cover Letter)

 

About the Author: A passionate supporter of Gen Y talent, CEO and Founder of YouTern Mark Babbitt is a serial entrepreneur and mentor. Mark has been quoted in the Wall Street Journal, Mashable, Forbes and Under30CEO regarding internships, higher education’s role in preparing emerging talent for the workforce and career development. Recently, Mark was honored to be named to GenJuice’s list of “Top 100 Most Desirable Mentors”. You can contact Mark via email or on Twitter: @YouTernMark.

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  • http://technologyinprevention.blogspot.com coyenator

    Appreciate the post and my personal favorite is the word Implement (yuk!).  I have another view on a couple of these words.  First – Assist.  In my world it takes leadership up, down and across the organization, often calling on the “leader” to step into a supporting (assist) role and let others take the lead. The second word is “attempt”. I want to know the big hairy audacious goals or innovations attempted, the story of what happened and what the learnings and re-attempts were. Seems to me attempts = stepping outside the status quo, takes a lot of courage. And when things don’t go as planned, how does the leader respond? The bottom line, few if any get it perfectly right on the first try. Just my two cents.

    • Alex H

      Not a huge fan of your hate for the word implement. The entire realm of Healthcare IT, one the fastest growing industries in the nation relies heavily on the ability of implementation teams. These teams are not thrown together and require large amounts of training and certification before they’re ready to build, implement, and go-live. Please show proof that you can apply to these jobs with 100% acceptance and then tell me it’s a monkey job.

      • Coyenator

        You make a good point Alex.  In many fields this word is quite rich in meaning and very complex.  Glad you made the point and appreciate the perspective.  In my world (community change/prevention) implementation is similar in complexity to what you describe and the reason I called it out as one of my least favorites is exactly to your point.   In some cases implementation may seem like a monkey job (if someone else outlines the script and personnel simply work from that script) but in my line of work (and yours) it is anything but simple. There’s a lot to this word and I wish we had a better one or perhaps a better understood meaning. 3-5 syllable words are often not the best choice for new hires or everyday people trying to make a difference in their community.

    • Steve Duncan

      Attempted is terrible on a resume. Sure goals are fine for a interview, especially when discussing challenges and adapting to them, but putting it in the resume just highlights failures instead of successes.

      As for Implemented, I have to echo what Alex is saying, there are many contexts where it is necessary and carries a specific industry connotation to the point where it is an ATS keyword.

  • http://twitter.com/KitMerker Kit Merker

    Really nice post, made me go back and double-check my resume.  Just did a word search through my latest resume and luckily none of these words appear! 

  • http://twitter.com/BruceBixler49 Bruce Bixler

    If you are an over 50 job seeker another word to be left off the resume is “Seasoned”.

    • Shea Daugherty

      Amen! What are you “seasoned” with? Cayenne? Paprika?

  • Dee

    This sounds like a lot of bad advice to me; I get the sentiment, but if you have assisted or implemented or whatever…just say it. I think employers are interested in what you’ve done, not whether or not you have or haven’t used some arbitrary list of words.

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  • Niko_cabrito

    this is a bullshit! where is the human note to the job?? you think that you are perfect and that u have the right to treat people like that??? I would never even apply to work for you… yuck

  • http://www.facebook.com/profile.php?id=100001952966130 Jim Snapper

    dickhead

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  • Dfarr

    I don’t agree with this. Using the word assisted, teamplayer, or professional are all fine when in the appropriate context! Nothing is universal, it simply depends on the job you are applying for!!!

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  • Vpfeiffer

    Disagree with avoiding the word “implemented.” What would you say instead if you had implemented a new software platform? Installed? In this example, the work covers more than just the act of installing.

  • D’Anne Hammond

    Implemented…it seems to me that there are occasions when that word is called for specifically.  As a GIS intern I created a data dictionary for traffic sign inventory and “implemented” a street sign management program using ArcGIS connected to MS Access.  Monkeys could NOT do that.

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  • Colleen Harris

    “Internet literate since 199X”. Just, no.

  • Marwen

    I find it hard to agree for “implemented”. e.g :

    “Designed, implemented and documented the Java Collections Framework.”

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  • workhorse111

    I disagree with not using “implement” as it is a very neutral word and certainly isn’t meant to conjure up thoughts of incompetence or inadequacy.  I also disagree that “professional” should not be used.  Though you would never want to say you handled anything in an “unprofessional”, I think it’s perfectly fine to point out the “professional” manner in which you handled yourself or interacted with clients in any given position. 

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  • Rog

    “Track record”. Are you an athlete? Then fine. Otherwise this cliche just shows mental laziness. About the 5th time I see “track record” in pile of CVs or cover letters I’m ready to flick my Bic.

  • Justwandering

    “About the Author: A passionate supporter of Gen Y talent…” Shouldn’t be passionate one of that words? ;)